Frequently Asked Questions

Guide to nationwide shipping and support from our Doral, FL headquarters.

How is sales tax calculated?

Sales tax is calculated at checkout based on your destination address in the United States and local state regulations.

What are your shipping rates?

Viva Appliances offers Free Shipping ($0.00) on all standard appliance orders across the United States. There are no hidden freight fees.

Do you accept returns?

Yes. We accept returns on new and unopened items within 30 days. Standard returns are subject to a 15% restocking fee.

What happens if my item arrives damaged?

If an item arrives damaged, report it within 48 hours of delivery. We will arrange a free replacement or full refund.