About Us - Viva Appliances

Doral, Florida · Est. 2025

Premium Appliances.
Honest Service.

We are a US-based, locally operated retailer committed to genuine products, transparent pricing, and reliable delivery — no surprises.

Free Nationwide Shipping
Genuine US-Model Appliances
SSL Encrypted Checkout
Mon–Fri Support (786) 550-6769

A Real Business with a Real Address

Viva Appliances is a locally owned and operated retailer headquartered in Doral, Florida. We specialize in premium kitchen and laundry appliances from the brands American homeowners trust — Samsung, LG, GE, Whirlpool, KitchenAid, Bosch, and more.

Every appliance we carry is a genuine US-specification model, sourced from authorized channels, quality-inspected at our Doral facility, and shipped directly to customers across the United States.

We are not a marketplace or drop-shipping operation. We manage our own inventory, handle our own logistics, and stand behind every order with dedicated local support.

Business Name Viva Appliances
Business Type US-owned retail company
Physical Address 4701 NW 79th Ave, Suite 06
Doral, FL 33166, USA
Phone (786) 550-6769
Email info@vivaappliances.com
Support Hours Mon – Fri, 9:00 AM – 5:00 PM EST
Delivery Area United States

The Viva Standard

Quality-Inspected Inventory

Every unit is a factory-sealed, genuine US-model appliance sold new. We inspect for completeness and packaging integrity before dispatch from our Doral facility.

Free Nationwide Delivery

Standard curbside freight delivery is included at no charge on all orders shipped within the United States. No minimum order required. Delivered in 2–9 business days.

Transparent Pricing

The price you see on our product pages is your final price before tax. No hidden fees, no bait-and-switch. What you see is what you pay.

Dedicated Local Support

Our Doral-based team is reachable by phone and email Monday through Friday. We handle every inquiry personally — no outsourced call centers.

How We Deliver

All orders ship from our warehouse at 4701 NW 79th Ave, Suite 06, Doral, FL 33166. We use professional LTL (Less-Than-Truckload) freight carriers experienced in handling large home appliances. Standard curbside delivery is free on every order — no minimum purchase required.

We ship to the 48 contiguous United States only. We do not currently ship to Alaska, Hawaii, Puerto Rico, or US territories.

Shipping costFree
Delivery time2–9 business days
CoverageUnited States (48 contiguous states)
Order cut-off2:00 PM ET, Mon–Fri

Delivery Summary

  • Free standard curbside delivery on all contiguous US orders
  • Estimated delivery: 2–9 business days from order placement (all destinations)
  • Orders placed before 2:00 PM ET on business days are processed same day; handling time is 0–2 business days
  • Carrier will contact you to schedule a delivery appointment window
  • Someone 18+ must be present to sign for the shipment
  • Optional room-of-choice, installation, and haul-away services available at checkout
  • View full Shipping & Delivery Policy →

Our Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, here is what you need to know:

Return window30 days
Restocking fee15% of product price
Return shippingCustomer responsibility
Refund processingWithin 10 days of receipt
Return methodBy mail
ExchangesAccepted

Return Policy Summary

  • 30-day return window from the date of delivery — applies to new products only
  • Items must be unused, uninstalled, and in original factory packaging with all accessories included
  • Standard change-of-mind returns are subject to a 15% restocking fee on the item price
  • Return shipping is the customer's responsibility for standard returns; returns are sent by mail
  • Defective items or items damaged in transit: we cover return shipping and no restocking fee applies
  • Refunds are processed to your original payment method within 10 days of us receiving the returned item
  • Exchanges are accepted — contact us within the 30-day window to arrange
  • A Return Merchandise Authorization (RMA) number is required before shipping any return — contact us first
  • View full Returns & Refunds Policy →

We're Here to Help

Have a question before you buy? Our team is available Monday through Friday, 9 AM – 5 PM EST.