Privacy Policy

Last updated: January 2026

Viva Appliances respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our home appliances, in accordance with US data protection standards.

Who We Are

Business Name: Viva Appliances
Address: 4701 NW 79th Ave, Suite 06, Doral, FL 33166, United States
Email: info@vivaappliances.com
Phone: (786) 550-6769

Information We Collect

We may collect the following personal information to facilitate your orders and provide support:

  • Name and contact information
  • Email address and phone number
  • Billing and shipping addresses
  • Order history and transaction details
  • Payment information (processed securely via encrypted third-party gateways)
  • Technical data (IP address, browser type, and device identifiers)

How We Collect Your Information

  • Directly from you when you place an order or create an account.
  • Through communication via email, phone, or our website contact forms.
  • Automatically through cookies and similar tracking technologies as you navigate our site.

How We Use Your Information

Your personal information is used exclusively for legitimate business purposes, including:

  • Processing, fulfilling, and shipping your appliance orders.
  • Providing real-time order tracking and delivery updates.
  • Managing manufacturer warranty registrations and service requests.
  • Preventing fraudulent transactions and ensuring site security.
  • Complying with applicable US legal and tax obligations.

Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. Your data is shared only with trusted partners necessary to fulfill our service, such as:

  • Secure payment processors (e.g., Stripe, PayPal, Authorize.net).
  • Shipping and logistics providers (e.g., FedEx, UPS, USPS).
  • Authorized appliance manufacturers for warranty support.
  • Legal authorities when required to comply with a valid subpoena or court order.

Cookies & Analytics

Our website uses cookies to enhance your shopping experience and analyze site traffic. This helps us understand which appliances are most popular and how users interact with our store.

You may choose to set your web browser to refuse cookies; however, note that some parts of the site may not function properly without them.

Data Security

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. Our payment processing is PCI-compliant to ensure your financial information is handled with the highest level of security.

Your Rights & Access

You have the right to request access to the personal information we hold about you or to ask for corrections if your data is inaccurate. To update your information, please contact our Doral office via the details provided above.

Policy Updates

Viva Appliances may update this Privacy Policy at any time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will indicate the most recent revision.