Terms & Conditions

Last updated: January 2026

These Terms & Conditions govern your use of the Viva Appliances website and the purchase of products from Viva Appliances. By accessing our website or placing an order, you agree to these terms in full.

Business Information

Business Name: Viva Appliances
Address: 4701 NW 79th Ave, Suite 06, Doral, FL 33166, United States
Email: info@vivaappliances.com
Phone: (786) 550-6769

Orders & Acceptance

  • All orders placed through our website are subject to product availability and our final acceptance.
  • Once an order is placed, you will receive an automated order confirmation email. This does not constitute final contract acceptance.
  • We reserve the right to cancel or refuse an order if a product is unavailable, incorrectly priced, or if the transaction is flagged for potential fraud.

Pricing & Currency

  • All prices displayed are in US Dollars (USD).
  • Applicable sales tax will be calculated and added to your total at checkout based on your shipping destination.
  • Shipping fees are clearly displayed during the checkout process before payment is finalized.

Payment Terms

  • We accept major credit cards (Visa, Mastercard, AMEX), PayPal, and Google Pay.
  • Payment must be authorized and cleared in full before an order is processed for shipping.
  • Your bank statement will reflect the charge as VIVA APPLIANCES.

Shipping & Fulfillment

Orders are shipped directly from our Doral, FL facility. Complete details can be found on our Shipping & Delivery page.

  • Delivery timeframes are estimates and may be subject to carrier delays beyond our control.
  • The risk of loss and title for items pass to you upon delivery to the carrier.

Returns & Refunds

Our return policy is designed to be fair and transparent. Full details are available on our Returns & Refunds page.

  • We do not charge restocking fees for eligible returns.
  • Standard returns apply to new, unopened items returned within 30 days.
  • Refunds are processed back to the original payment method after the item is inspected at our Doral facility.

Manufacturer Warranties

All appliances are supplied with a full manufacturer warranty. As an authorized US retailer, we ensure your product is covered by local US warranty terms. For details, see our Warranty Policy.

Governing Law

These Terms & Conditions and your use of this website are governed by and construed in accordance with the laws of the State of Florida and the federal laws of the United States. Any disputes arising from these terms shall be resolved in the courts of Miami-Dade County, Florida.

Limitation of Liability

To the maximum extent permitted by law, Viva Appliances shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Privacy & Data Security

We value your privacy. Your personal information and payment data are handled in strict accordance with our Privacy Policy.

Amendments

We reserve the right to update these Terms & Conditions at any time. Any revisions will be effective immediately upon posting to this website.